COOKIE POLICY – CHUMBAY (chumbay.net) Last updated: 13/12/2025 1. Introduction This Cookie Policy explains how CHUMBAY (“we”, “us”, “our”) uses cookies and similar technologies on https://chumbay.net (“Website”). It should be read together with our Privacy Policy. By using our Website, and in particular by clicking “Accept” on our cookie banner (where it appears), you consent to the use of cookies as described here, unless you later change your preferences or disable cookies in your browser. 2. What Are Cookies? Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit a website. They allow the website to recognise your device and store certain information about your preferences or past actions. We also use similar technologies such as: - Pixels or tags: small pieces of code loaded on a page or in an email. - Local storage: browser‑based storage mechanisms. - Device identifiers and tracking scripts used by analytics and advertising providers. 3. Types of Cookies We Use We group the cookies we use into the following categories: 3.1 Strictly necessary cookies These cookies are essential for the basic operation of our Website and cannot be turned off in our systems. They are usually set in response to actions you take, such as: - Navigating between pages. - Managing your session and login. - Remembering items or preferences necessary for the service. - Ensuring the security and integrity of the Website. Without these cookies, the Website may not function properly. 3.2 Performance and analytics cookies These cookies help us understand how visitors use our Website, so we can measure and improve performance. They may collect: - Which pages are visited. - How long visitors stay on each page. - Which links are clicked. - Any errors encountered or performance issues. We use tools such as Google Analytics, Hotjar and Cloudflare Analytics for this purpose, where enabled. These cookies are non‑essential and are used only with your consent in jurisdictions where consent is required (e.g. UK and EU). 3.3 Functional cookies These cookies allow the Website to provide enhanced functionality and personalisation. For example, they may: - Remember your preferences (such as language or region). - Save certain settings between visits. - Improve your experience when interacting with certain features. If you do not allow these cookies, some services may not function properly. 3.4 Advertising and targeting cookies These cookies may be set through our Website by us or by our advertising and affiliate partners. They can be used to: - Track which ads or links you have clicked. - Build a profile of your interests to show you relevant advertisements on other sites. - Measure the effectiveness of campaigns and affiliate links. - Attribute commissions when you click on an affiliate link and make a purchase with a third‑party retailer. These cookies are non‑essential and require your consent where applicable. If you do not allow them, you will still see advertisements, but they may be less relevant. 3.5 Social media cookies Our Website may include features or pixels from social media platforms (such as Meta/Facebook, Instagram, TikTok, etc.). These may collect information about your browser, device, and interactions with our content, and may link that information to your account on those platforms if you are logged in. 4. Cookies and Technologies We Commonly Use The specific cookies and providers can change over time, but commonly include: 4.1 Strictly necessary - Session cookies to maintain your logged‑in state and basic navigation. - Security cookies to help detect malicious activity or abuse. - Cloudflare cookies (such as __cf_bm or similar) used for security and performance. 4.2 Analytics - Google Analytics cookies (such as _ga, _gid) to measure traffic and usage patterns. - Hotjar cookies for heatmaps and user behaviour analysis (when enabled). - Cloudflare Analytics cookies for aggregated and anonymous traffic stats. 4.3 Advertising and tracking - Google Ads / Google Marketing Platform cookies used to track conversions and optimise advertising campaigns. - Meta Pixel (Facebook/Instagram) cookies used for remarketing and measuring ad performance. - TikTok Pixel cookies used for advertising and conversion tracking. - Affiliate network cookies and tracking parameters used by platforms such as Amazon Associates, eBay Partner Network and other networks we may use. 5. Legal Basis for Using Cookies In the UK and EU, we rely on: - Your consent for non‑essential cookies (analytics, advertising, social media and similar technologies). - Our legitimate interests for strictly necessary cookies that are essential for the operation of the Website, security, and fraud prevention. You can withdraw or change your consent at any time using the cookie settings on our Website (where provided) or by adjusting your browser settings (see section 6). 6. How to Control Cookies 6.1 Our cookie banner and settings On your first visit to our Website, you may see a cookie banner explaining that we use cookies and asking for your consent to non‑essential cookies. You can: - Accept all cookies. - Reject non‑essential cookies. - Customise your choices by category (e.g. enabling analytics but disabling advertising). You may also be able to revisit your preferences later (for example via a “Cookie Settings” link in the footer of the Website, if implemented). 6.2 Browser settings You can also manage cookies via your browser. Most browsers allow you to: - See which cookies are stored. - Delete individual cookies. - Block cookies from specific websites. - Block all cookies. Instructions for common browsers can be found at: - Google Chrome: https://support.google.com/chrome/answer/95647 - Mozilla Firefox: https://support.mozilla.org/kb/cookies-information-websites-store-on-your-computer - Apple Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac - Microsoft Edge: https://support.microsoft.com/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09 Blocking or deleting cookies may affect the functionality of our Website. 6.3 Opt‑out tools for specific services Some providers offer their own opt‑out tools: - Google Analytics: https://tools.google.com/dlpage/gaoptout - Google Ads personalisation: https://adssettings.google.com - Meta (Facebook/Instagram) ad preferences: https://www.facebook.com/adpreferences - TikTok advertising settings: check your TikTok account and privacy settings. 7. Third‑Party Cookies Some cookies on our Website are set by third parties, including: - Analytics providers (e.g. Google Analytics, Hotjar). - Advertising and social media platforms (e.g. Google, Meta, TikTok). - Affiliate platforms and networks. - Security and performance providers (e.g. Cloudflare). These third parties may use the information collected via their cookies for their own purposes, including to improve their services and to build profiles for advertising. We recommend reviewing their privacy and cookie policies for more details on how they handle your data. 8. Changes to This Cookie Policy We may update this Cookie Policy from time to time to reflect changes in our use of cookies or changes in legal requirements. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this Policy periodically. 9. Contact Us If you have any questions about our use of cookies or this Cookie Policy, please contact us at: Email: support@chumbay.net Location: London, United Kingdom
